Last Updated: 08/25/2024

Flo-media (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit our website, use our services, or interact with us in other ways. By using our website and services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect the following types of information:

• Personal Information: Includes your name, email address, phone number, company name, and any other information you provide directly to us through forms, emails, or other communications.
• Usage Data: Information about your interactions with our website, including IP address, browser type, device information, pages visited, time spent on pages, and referring website addresses.
• Cookies and Tracking Technologies: We use cookies and similar technologies to track your activity on our website and store certain information.

2. How We Use Your Information

We use your information for the following purposes:

• Providing Services: To deliver the services you have requested, including digital marketing, web development, and other agency services.
• Communication: To respond to your inquiries, provide customer support, and send you updates about our services.
• Marketing: To send you promotional materials, newsletters, and other information that may be of interest to you, in accordance with applicable laws.
• Improvement: To analyze and improve our website, services, and user experience.
• Legal Compliance: To comply with legal obligations, prevent fraud, and protect our rights.

3. Sharing Your Information

We may share your information with third parties in the following circumstances:

• Service Providers: We may share your information with trusted service providers who assist us in operating our website, conducting our business, or servicing you, under strict confidentiality agreements.
• Legal Obligations: We may disclose your information if required by law or in response to valid requests by public authorities (e.g., a court or government agency).
• Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

4. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access and Correction: You have the right to access and correct your personal information that we hold.
• Deletion: You may request the deletion of your personal information, subject to certain legal exceptions.
• Opt-Out: You may opt out of receiving marketing communications from us at any time by following the unsubscribe instructions in our emails or contacting us directly.
• Data Portability: You have the right to request a copy of your personal information in a structured, commonly used, and machine-readable format.

5. Security of Your Information

We implement a variety of security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

6. International Data Transfers

Your information may be transferred to, and maintained on, computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ. By using our services and providing your information, you consent to such transfers.

7. Children’s Privacy

Our services are not directed to individuals under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under the age of 13, we will take steps to delete that information from our records.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. We will notify you of any significant changes by posting the new Privacy Policy on our website and updating the “Last Updated” date.

9. Limitation of Liability

To the fullest extent permitted by law, Flo-media shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from:

• Your access to or use of or inability to access or use our services;
• Any unauthorized access to or use of our servers and/or any personal information stored therein;
• Any interruption or cessation of transmission to or from our services;
• Any bugs, viruses, trojan horses, or the like that may be transmitted to or through our services by any third party;
• Any errors or omissions in any content or for any loss or damage incurred as a result of the use of any content posted, emailed, transmitted, or otherwise made available through the services.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our practices, please contact us at:

• Email: info@flo.media.com
• Address: kathmandu, Nepal

By using our website and services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.